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Shopping cart abandonment email to registrants?

Posted: February 22, 2017 at 7:40 am

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Scott Case

February 22, 2017 at 7:40 am

I was recently registering for a conference and didn’t complete the registration because I didn’t have a discount code. Because the system had captured and saved my email on an earlier screen, I received an email from them telling me to come back and finish my registration.

Does EE have functionality like this? I’ve got a client with an annual conference that would like this kind of follow up to people going through their registration process.

Thanks.


Garth

  • Support Staff

February 22, 2017 at 8:53 am

Hi Scott,

We recently wrote a couple articles on that topic. The short answer is an official feature is coming this year, and there are some good workarounds available right now:

https://eventespresso.com/wiki/use-the-event-espresso-mailchimp-add-on-to-automate-sending-messages-to-attendees/

and

https://eventespresso.com/2017/02/4-ways-convert-pending-payment-registrations-paying-attendees/

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