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several problems

Posted: September 25, 2017 at 3:08 pm

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goodworking

September 25, 2017 at 3:08 pm

Hi,
I’m new on Event Espresso.
I’ve buy a license.

1)I need in registration form other informations like phone, address etc.
2)When i buy for example 3 tickets, in registration page there aren’t attendees information, but only the first.

3) On first installation, Event Espresso was in italian, after data reset, is totally english?

Can U help me pls?
Thanks
Giuseppe Barbagallo


Josh

  • Support Staff

September 25, 2017 at 3:17 pm

Hi Giuseppe,

For items 1&2 please see this documentation that shows how to add questions and set the forms to capture additional attendee information:
https://eventespresso.com/wiki/add-questions-event-espresso-question-groups/
https://eventespresso.com/wiki/questions/#40_

For item #3, Event Espresso will try to pull in the language files for the currently set language in WP > Settings > General. If it doesn’t automatically pull in the language files you can follow this guide to get the language files onto your site:

https://eventespresso.com/wiki/how-to-translate-event-espresso/


goodworking

September 25, 2017 at 3:28 pm

Ok, but at first installation was totally in italian. Now, whu not? Can you check please?


Josh

  • Support Staff

September 25, 2017 at 3:42 pm

Hi there,

How and where would I check? We do not have access to your website. Is the site’s language still set to Italiano in WP > Settings > General?


goodworking

September 25, 2017 at 3:44 pm

Where do I send credentials?


Josh

  • Support Staff

September 25, 2017 at 3:56 pm

https://eventespresso.com/send-login-details/


goodworking

September 26, 2017 at 7:13 am

Hi Josh, have you news for me?


Josh

  • Support Staff

September 26, 2017 at 11:17 am

Hi Giuseppe,

This isn’t in Italian?

https://slack-files.com/T02SY781D-F791LC7U3-dbcfb51170


goodworking

September 26, 2017 at 11:24 am

Yes, I’ve translated plugin with poEdit. An other question: If I open M”more details” in ticket box, all the content ends under the footer.
pls check here: https://prnt.sc/gpzwjl


Josh

  • Support Staff

September 26, 2017 at 11:31 am

Hi Giuseppe,

I checked and that’s exactly what the more details section is supposed to look like. If you want to remove the more details link, there’s a setting in Event Espresso > Eventi > Modelli where you can set
Show Ticket Details? to No.


goodworking

September 26, 2017 at 11:59 am

Missing all part of the map!
Check: https://prnt.sc/gq0dht


goodworking

September 26, 2017 at 12:06 pm

And on mobile is a disaster: https://www.streetworkout.fit/wp-content/uploads/2017/09/Eventi-–-Street-Workout.png


Josh

  • Support Staff

September 26, 2017 at 12:25 pm

Hi Giuseppe,

You might try clearing your browser’s cache, the map is displayed and not missing when I view it:

https://www.evernote.com/l/AASWtxoclXtN1JpjxrdDXJ5wAm15VtmFX4U

The WP theme is actually causing the layout issues on mobile. If you try another theme like twentyseventeen you’ll find it looks much better on mobile. You can also apply some CSS to fix your theme’s mobile layout.

You can change this by going to the Appearance -> Customize section of the admin, and there is a tab labeled ‘Additional CSS’. If you go into the customizer, you can add some code like this to fix your theme’s mobile layout. Please paste the code between the dashed lines into the stylesheet:

—————————————-

@media (max-width: 640px) {
.event-tickets {
    margin: auto -20px; 
 }
.event-tickets table tbody tr td {
    padding-left: 0; 
    padding-right: 0; 
     
 }
.tckt-slctr-tbl-td-name a {
    display: block;
 }
.tkt-slctr-tbl-wrap-dv tr td {
    padding: 1em 0 1em .5em;
    white-space: normal;
 }
.tkt-slctr-tbl-wrap-dv tr td.tckt-slctr-tbl-td-price  {
    padding: 1em 0;
}
.tkt-slctr-tbl {
    table-layout: fixed;
 }
.ticket-selector-tbl-qty-slct {
padding: 0;
}
}

—————————————-

Please refer to this guide for more detailed information about the CSS customizer: https://codex.wordpress.org/CSS#Custom_CSS_in_WordPress

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