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Christine
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December 18, 2014 at 7:50 am
Not entirely sure what to write here. Looking for assistance in preliminary setup. What information is needed?
Thank you!
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Josh
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December 18, 2014 at 7:56 am
Hi Matt,
You can send us the needed information by going to your account page and click the link where it says:
To redeem your token(s) please complete this form
Please fill out the form completely, and let us know which version of Event Espresso you would like installed along with the add-ons you want installed.
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Christine
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December 18, 2014 at 8:17 am
Yep! Just finished it.
As for the setup, I assume we’d take the EE3 with ALL the add ons available to the “Business License” version EXCEPT for “Social Coupons Integration” and “MailChimp Integration”.
I put a note in there concerning the FTP access. After reviewing this setup process, I’m assuming the FTP access is required to upload the add-on software. I’ve included this in a business case and will get your credentials in the next hour. I hope it’s ok if I post them here?
Thanks, Josh!
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Christine
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December 18, 2014 at 8:26 am
Please see FTP credentials below:
*redacted* this is a public forum. Please do not post credentials here. We give you a secure contact form for sending them.
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This reply was modified 9 years, 10 months ago by
 Josh. Reason: removed sensitive server details
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Lorenzo Orlando Caum
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December 18, 2014 at 12:31 pm
Hi Matt,
I’ve sent an update directly to the email that you submitted the secure form with. Please go ahead and respond directly to those email messages so we can finish up this service for you.
*Be sure not to reply to that email and not post any sensitive information to our support forums.
Cheers
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Lorenzo
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Christine
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December 22, 2014 at 12:22 pm
Sorry for the long response time on this. All automated Event Espresso e-mails were going to our corporate spam filter. I added the rule and upgraded the requested permissions. Please let me know if there needs to be more done.
Thanks,
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Lorenzo Orlando Caum
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December 22, 2014 at 12:50 pm
Thanks, I’m working on the install now and I’ll send you an email once I’m finished.
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Lorenzo
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