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apalmer
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December 12, 2018 at 11:18 pm
Hi, there,
I’ve seen a number of posts on this topic and I note that you advise setting the minimum number of tickets in the Advanced Settings to 1. I also see that this does change the default number of tickets to 1. That’s great. Unfortunately, you also get text in red that says “This ticket is required and must be purchased”. That is going to sound just a little heavy-handed, yes? Is there any way of losing that red letter warning?
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Tony
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December 13, 2018 at 2:54 am
Hi there,
Settings the minimum number of tickets to 1 actually does very little.
That setting basically tells the ticket selector where to start the qty drop-down, it always starts from 0, then the min qty, up to the max qty. So without that option set the qty option will be 0,1,2,3,etc
With a min ticket qty of 1, the qty option will be 0,1,2,3,etc
The text you are referring to is from setting the ticket to be ‘required’ – http://take.ms/OpBxT
Meaning selecting at least 1 of that ticket is required during all registrations, the problem with removing the text is it then may not be obvious to the user that ticket is required but If you still want to remove that text you can do so with some CSS:
.tkt-slctr-tbl .ticket-required-pg {
display: none;
}
You can add that to Dashboard -> Appearance -> Customize -> Additional CSS.
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apalmer
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December 13, 2018 at 5:08 pm
Thanks for this. But the reason that I want the ticket number set to one is that no customer will come to the page wanting zero tickets. As a number of other people have noted, if the number is set to zero, customers will hit the “Register now” button and get an error. I’ve done it many times myself. With this change, and with the red text removed, I am very happy. Many thanks.
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Josh
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December 13, 2018 at 5:29 pm
I’ll also note that if there is more than one ticket option, then setting one of the options to 1 will often result in an unintended selection. So if you intend on offering more than one type of ticket, you might want to keep that in mind.
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