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Sending confirmation email to abandoned registrations

Posted: February 13, 2018 at 3:02 pm

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Troy

February 13, 2018 at 3:02 pm

Is there a way to have Event Espresso still send out a confirmation email to abandoned registrations? Maybe a wp_cron code to perform at end of day. We allow those students the option to pay at the event.


Josh

  • Support Staff

February 14, 2018 at 5:50 pm

Hi Troy,

There actually isn’t a way for confirmations to automatically get sent out for abandoned registrations. However, if you have the Pending Payment message type activated, if they click the Finalize Registration button on the Payment Options page after selecting an offline payment method, then an automatic “Registration Pending Payment” email will be sent to them.

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