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PAI Editor
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March 7, 2016 at 7:49 am
Hi,
My question is similar to the one asked here: https://eventespresso.com/topic/ee3-sending-event-registration-confirmation-message-to-multiple-email-addresses/
I am running EE4. When an email is sent to the primary registrant, I would also like it to send to the email address as specified by one of the custom fields on the registration form.
I think I have to change this in the Messages section, but I’m not sure of the code to put in the To: field as it’s not a static email address, but changes with each registration.
Any help you could offer would be great.
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Josh
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March 7, 2016 at 7:56 am
Hi there,
If your email server can handle a comma separated list of email addresses in the To: field, you can add a comma, then [RECIPIENT_ANSWER_*custom field for other email address] to the To: field.
If the email server doesn’t send emails with multiple addresses in the To: field, you can instead set the Primary Registrant email To: field to use the [RECIPIENT_ANSWER_*] shortcode, then set up the Registrant email’s To: field to be [RECIPIENT_EMAIL].
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PAI Editor
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March 7, 2016 at 8:08 am
Hi Josh,
I tried both options, but neither seem to be working. I feel like the code I’m putting in is incorrect.
I’ve tried both [RECIPIENT_ANSWER_*invoice email address] and [RECIPIENT_ANSWER_*invoice-email-address] as they are the name and admin label of the field, respectively.
No email is being received by the invoice contact email address, however.
Thanks
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Josh
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March 7, 2016 at 8:25 am
I don’t have much to go by with what you’ve posted here, but maybe
[RECIPIENT_ANSWER_*Invoice Email Address]
is what you have.
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PAI Editor
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March 7, 2016 at 8:35 am
Hi Josh,
That seems to have done it. Thank you for your help!
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Josh
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March 7, 2016 at 8:45 am
You’re welcome.
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