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b2995
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January 3, 2015 at 9:00 am
Hey Guys! During pre-sale, you mentioned that I could default the email notification for payment to only go to the Primary Registrant with some tweaks and for me to post the request in the forum.
Right now when a ticket is set to Pending Payment and the Primary chose 10 tickets, the system sends the total amount due to each person in the group. So if my tickets were $10 x 10 people, it tells each person they owe $100 instead of $10. Can you give me two options to fix this?
1. divide the amount evenly and invoice each person their amount (ex. $10)?
2. only send the final invoice to the Primary Registrant (ex: $100)?
Thank you!
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Lorenzo Orlando Caum
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January 3, 2015 at 9:16 am
Hi Tammy, could you let us know the shortcode that is it use for the registration pending payment message type for the primary registrant?
http://cl.ly/image/1g2I3R2U0p3J
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Lorenzo
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b2995
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January 5, 2015 at 3:45 pm
I think I got this figured out… Correct me if I’m wrong…
- When Primary’s account is set to “Not Approved”, an email is sent to Primary and Admin only…which I customized. Email tells Primary that account is under review.
- When Registration is set to “Pending Payment”, an email is sent to Primary and Admin only. From the edit list, it shows Admin and Primary only so I’m assuming payment request ONLY goes to Primary..?
- When Primary makes payment and account is set to “Approved”, an email is sent to Primary, Registrants and Admin. Each Registrant is sent their own unique Registration Number and confirmation?
These are the three main emails I’m using for this event:
- Not Approved Registration
- Registration Pending Payment
- Registration Approved
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b2995
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January 5, 2015 at 4:16 pm
Ok…I just went through the checkout process. My apologies. It sends Payment Due to Primary even if I mark a Registrant as Pending Payment. When Primary makes full payment, an email with a complete list is sent to Primary, and each registrant (+Primary) is sent individual tickets.
I just had to play around with the notifications. Thank you!
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Dean
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January 6, 2015 at 6:40 am
Hi,
Is everything ok now or do you need any further assistance?
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b2995
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January 6, 2015 at 1:20 pm
Hi Dean! Yes it’s all well now! LOL! Thanks for your patience!
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