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Carl Bischoff
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March 19, 2018 at 8:14 pm
Hi Support,
Is it possible to change the invoice email to our custom question field Email(for Billing). https://www.screencast.com/t/oS85bSNReI5 .
In the Invoice setting it always set to Purchaser no other option.
Thanks
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Josh
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March 19, 2018 at 10:36 pm
Hi Carl,
The Invoice isn’t actually an email, it’s an html page. The emails that include a link to an invoice can be sent to a custom question field (you’ll edit the To: field of the email template and set it to use an Answer shortcode).
e.g.
[PRIMARY_REGISTRANT_ANSWER_*Billing Email Address]
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Carl Bischoff
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March 21, 2018 at 6:47 pm
Ok. What is the email template that will be send after purchasing that include the receipt?
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Tony
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March 22, 2018 at 6:25 am
Hi Carl,
The Invoice and Receipt links are not sent via email by default and the message that is sent depends on your event setup.
If you default registration status is ‘Registration Approved’ and the user is selecting an Invoice payment method option then the message to edit would be the Registration Approved message.
If your default registration status is ‘Pending Payment’ and the user is selecting an Invoice payment method, the message to edit would be the ‘Registration Pending Payment’ message type.
If they are making a full online payment and want to include a link to the receipt within the email it would be ‘Registration Approved’.
I ran a quick test on your site and it looks like you are using a default registration status of Pending Payment, so thats the message type you would alter. You can also include the [INVOICE_LINK] or [INVOICE_URL] shortcodes within that message to link to the Invoice.
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