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Rob
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November 10, 2015 at 11:00 am
Currently using EE 4.8.20p
Hey everyone,
I am trying to figure out how to send a copy of the registration confirmation email to our event administrator whenever a person registers. I found this topic from a couple of years ago but I suspect it is for EE 3 as there is no “Alternate Email Address” in the event page (https://eventespresso.com/topic/send-confirmation-emails-to-both-the-attendee-and-the-event-organizer/)
Am I missing a setting somewhere? I found where I can edit the default message templates and momentarily got excited when I saw the field for “recipients” but I can’t find a way to add a second email address or even a role.
As always, thanks for all the help!
Rob
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Rob
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November 10, 2015 at 11:07 am
UPDATE
I found the template for “Registration Approved” and was able to add “Event Admin” to the list of recipients. The admin still wasn’t receiving email, though.
I removed the shortcode from the “To” field and entered the actual email address – is there anything else I should be looking at for getting this confirmation copy?
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Lorenzo Orlando Caum
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November 10, 2015 at 11:23 am
Hi Rob,
Go to the registration approved message template for the event admin. Then add the following shortcode to the to field:
[EVENT_AUTHOR_FORMATTED_EMAIL]
Then add a comma and then the additional email like this:
[EVENT_AUTHOR_FORMATTED_EMAIL],hello@example.com
Then save changes.
If the emails are not being received, then check the Spam or junk mail folder.
—
Lorenzo
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Rob
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November 10, 2015 at 3:28 pm
Thanks Lorenzo!
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