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Security Error Message round 2

Posted: April 3, 2014 at 7:02 pm

Viewing 6 reply threads


Andrew Randazzo

April 3, 2014 at 7:02 pm

I’m getting this message “Sorry, there was a security error and your registration was not saved.” I’m using 3.1.36.5.P.

I had this problem before and it was due to WP Super Cache caching those pages. However, I no longer have that plugin or any caching plugin installed. What could it be this time?


Lorenzo Orlando Caum

  • Support Staff

April 3, 2014 at 7:14 pm

Hi Andrew,

Could you link to an event page?


Lorenzo


Andrew Randazzo

April 3, 2014 at 7:22 pm

Yes, sorry. Here’s one https://primemedicaltraining.com/event-registration/?ee=48.

I just tried it in Incognito Mode and it worked. Don’t know what that means.


Lorenzo Orlando Caum

  • Support Staff

April 3, 2014 at 7:25 pm

Hello,

Could you browse to this link:

https://primemedicaltraining.com/registration-cancelled/

Then try again here:

https://primemedicaltraining.com/event-registration/?ee=48


Lorenzo


Andrew Randazzo

April 3, 2014 at 7:27 pm

Ok, I just did that. Is that suppose to fix it?

I have no problem getting to the registration page. The issue is submitting the registration information. That’s when I get the error message. Sorry if I wasn’t clear.


Lorenzo Orlando Caum

  • Support Staff

April 3, 2014 at 8:36 pm

Hi there Andrew,

I did not try a registration before but I did in Chrome after seeing your last post. I used “test test” to register but did not see that message.

Please do void the “test test” registration.

This link cancels any current registrations so you can start over:

https://primemedicaltraining.com/registration-cancelled/

What browser(s) are you seeing this issue with?


Lorenzo


Andrew Randazzo

April 4, 2014 at 11:11 am

Guess it was a one time thing. Oh well thanks for looking into it.

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