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Alberto Cabodi
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September 12, 2014 at 9:01 am
hello,
I’ve spent 1 hour trying to resolve my doubt but with tons of answers and troubles I get lost.
For us it is really important that there could be one seating chart for every venues (but I think this is how it works) and that there could be still different prices like normal, children and senior.
Also can you confirm that with Role and Permission add-on (basic or pro is the same as we have Developer License) an agent can control his events and venues?
Thank you.
Alberto
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Josh
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September 12, 2014 at 10:27 am
Hi Alberto,
These are good questions. You can set up a unique seating chart for each venue, the way it works is when you create an event, you can assign it to a venue and assign it a seating chart.
One important thing to know about the Seating Chart is each seat can have one price type. (So no variable pricing per one seat, sorry).
The R&P Pro add-on adds an “Event Manager” role where they can manage their own events and their own venues.
Here are a few links to articles in our documentation that explain more:
https://eventespresso.com/wiki/seating-chart-add-on/
https://eventespresso.com/wiki/roles-and-permissions-basic-add-on/
https://eventespresso.com/wiki/roles-and-permissions-pro-add-on/
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Alberto Cabodi
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September 12, 2014 at 10:55 am
Thank you for the fast answer.
Happy to see that most of the features I was searching are confirmed.
On the variable price per seat I still have a doubt:
for example an event has 2 different kind of tickets (adults and childrens) and I purchase 3 tickets, 2 adults an 1 children, and then i choose the seats. Am I obliged to use 1 price for all?
I mean, I don’t care about different price for different seat-sector. I need to know if I can continue to use my normal ticket prices.
I’m asking a clarification about it because I think I’ve red something about a similar problem on the forum and there was no problem with different ticket.
Thank you again.
Alberto
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Josh
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September 12, 2014 at 11:13 am
If a seat selector is used in and event, the normal ticket prices can’t be selected. This is because the price set for each seat overrides any of the set prices in the event. You’ll see that if you have multiple prices set up in the editor, the price selector goes away if a seating chart is assigned to the event.
If you need the seating chart to be used for seat assignment only it would involve doing some custom development.
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Alberto Cabodi
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September 15, 2014 at 4:56 am
Hello there,
thanks for last answers, but as I continue to do some tests, major problems pop out from the site and I’m starting to feel a bit frustrated over my project.
Now I really need to understand the real features of EE3.
This should be the process I’m trying to make:
1. User chooses an event
2. Select multiple seats from the chart so that the system knows how many ticket you need (here first problem. The chart plugin seems to be quite buggy, I cannot choose more than 1 seat for registrant and the occupied seats results green as chosen. Moreover there is the price problem that you told me it could be fixed with some custom coding.)
3. User chooses different price ticket (here again, I have installed Multiple Event Registration but no multi options are showed, I can only buy “x” number of the same price)
4. User registers and pays
5. User receives mail with ticket and informations (actually I don’t recieve the ticket)
I mean, unless for the seating chart (which could be also managed after the tickets and prices choose), this seems to be a normal online process and that’s all I need, but I still cannot make it with EE. And from all the description and explanation I’ve read on the site about the core and its add-on, all of this process seemed to be widely possible (again, with some customizations of course). And that’s why I’ve decided to buy the developer license.
I need to know if I can count on EE to make it happen (i’ll be suprised if not) even with some custom coding (we have some progmammers available).
Please, let me know so that I can make some other questions and start the project.
Regards,
Alberto
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Josh
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September 15, 2014 at 10:38 am
Hi Alberto,
Since the Multi Event Registration add-on doesn’t include compatibility with the the seating chart selector out of the box, it would definitely require some custom development work.
The basic scope of work would include: 1) Not using any of the pricing functionality from the seating chart add-on. This would allow for the pricing set in the event editor to be selected on the registration form. 2) Add the seating chart selector to the multi_registration_page.php and multi_registration_page_display.php templates. 3) Then it could be worked out so ticket types and quantities could be selected from Multi Event Registration’s cart, then seats get selected on the multi reg pages along with the other registration details.
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Alberto Cabodi
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September 15, 2014 at 12:08 pm
Hi Josh,
thank you.
It seems something that our programmers can face.
But I would like to know your opinion if it would be better to invest in this extra-coding or adopt EE4 and try to create a custom seat plugin.
Would I be able to recreate my buying process?
Thank you
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Josh
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September 15, 2014 at 12:21 pm
EE4 would be better to build on if they want to focus on building a new seating chart module instead of retrofitting the one for ee3.
We’d also recommend getting set up with Event Espresso github access and any pull requests from your dev team are welcome:
https://eventespresso.com/developers/
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Alberto Cabodi
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September 15, 2014 at 1:31 pm
You think it could be possibile to fit the plugin to EE4?
I will talk tomorrow with my programmers and we’ll decide what to do.
We are also working an a full Italian translation.
Thank you
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Lorenzo Orlando Caum
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September 15, 2014 at 3:03 pm
Hi Alberto,
The Seating chart add-on for EE3 isn’t compatible with Event Espresso 4. It would need to be rewritten.
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Lorenzo
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Alberto Cabodi
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September 16, 2014 at 9:05 am
Hi Lorenzo,
is there a possibility to use normal access level to let a event owner controls his event?
I know it’s possible with EE3. Is it possible also with EE4 using normal WP role editor or an equivalent plugin waiting for the official one from EE?
Thank you.
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Lorenzo Orlando Caum
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September 16, 2014 at 10:18 am
Yes you can do that. Please see this example:
https://eventespresso.com/topic/ee4-creating-a-role-to-just-manage-espresso-events/#post-84802
If you have any other questions, please create a new support post here:
https://eventespresso.com/support/forums/
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Lorenzo
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