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Search registrants and export registrants broken (2)

Posted: August 16, 2016 at 11:42 am

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Aimee Allred

August 16, 2016 at 11:42 am

Continuation of the previous post https://eventespresso.com/topic/search-registrants-and-export-registrants-broken/

1) When we said the “direct URL” to the CSV export, we found where that link *should* be from another support thread, and pasted it in the address bar – then it worked. The button for CSV download wasn’t resolving, wherever it was linking to.

2) Also, the search feature in Event Espresso is broken. It does the same thing, loads for about 30 seconds then forwards us to the front end home page of the website.

3) We have also noticed that when trying to view more than the 10 registrations set by default in the Screen Options, it will not allow us to increase the number of registrations we can view. When we type in a larger number and hit apply, it just reloads and leaves 10 on the page. I’m not sure if this is related to the other 2 issues, or if this is the default for Event Espresso.

We have tried turning off all other plugins and switching to the default theme, but are still getting these errors.


Josh

  • Support Staff

August 16, 2016 at 12:32 pm

As mentioned in the previous post:

It sounds like you may be hitting some kind of restriction on the server, mod_sec or WAF rules maybe? Can you check with your host and have them confirm if that is the case or not please.

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