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Sandbox Panel

Posted: July 21, 2014 at 7:16 pm

Viewing 8 reply threads


Cliff Meyer

July 21, 2014 at 7:16 pm

On the registration page after you fill out the personal info then click on the “proceed to Payment options” then select “buy now” button for pay-pal it says “You have selected Pay-Pal as yoyr method of payment” just below that there is a yellow box with the following text in it”After finalizing your registration, you will be transferred to the PayPal.com website where your payment will be securely processed.” That sandbox panel has a background set to #ffffe0 and I’m not sure how to change it to #000 I have added the following code to the themes css .sandbox-panel {
background-color: #000000
}
but nothing changed. using the latest ver of wp and ee4.
The site address is: http://www.situationalawarenessfirearmseducationllc.com/
the first event is 9-7-2014

Thanks
Cliff


Lorenzo Orlando Caum

  • Support Staff

July 21, 2014 at 9:14 pm

Hi Cliff,

You can inspect any element on a page using Chrome Developer Tools or Firebug.

With that mentioned, try this in your child theme’s stylesheet or in a plugin like My Custom CSS:

.reg-page-billing-info-dv p,
.reg-page-billing-info-dv .sandbox-panel {
	background-color: #000;
	border:1px solid #E8E8E8;
}


Lorenzo


Cliff Meyer

July 22, 2014 at 6:25 am

Hi Lorenzo,
I put the above code into the child themes stylesheet and it did not change anything. I also noticed that when you go to pay via pay-pal it comes back with a error detected “your shopping cart is empty”. Could they be related ?

Cliff


Dean

July 22, 2014 at 6:58 am

Hi Cliff,

It looks like it just needs to be a little more specific to over rule the standard code, you could try this:

div.reg-page-billing-info-dv p, div.reg-page-billing-info-dv .sandbox-panel {
background-color: #000;
border: 1px solid #E8E8E8;
}

The shopping cart is empty message should not be related. Have you double checked your PayPal settings to make sure they are OK? E.g. correct email address, no white space before or after etc.

The issue has come up on occasion with EE3, but generally it has been a setting issue.


Cliff Meyer

July 22, 2014 at 4:12 pm

Hi Dean,
That code took care of the sandbox background color, thanks that was driving me nuts.
I checked the pay-pal settings, there is not a lot there to set(paypal email address) and there correct. I just installed the update that you guys pushed out today and nothing changed. I’m using pay-pal standard with a business account at pay-pal. Do I need to activate paypal pro and then fill in all the blanks api, username and password etc ?

Cliff


Dean

July 23, 2014 at 1:24 am

Hi Cliff,

No you should not need to activate PayPal Pro (it’s a different gateway anyway so you would need a PayPal Pro account).

Everything I have read up on this suggests that it’s due to a 0 value being sent, which obviously isn’t the case here.

One other possibility is in your PayPal account itself.

Can you:

1. Log in to your PayPal account
2. Click ‘Profile’
3. Click on My Selling Tools
4. Click the update link next to the ‘Website Preferences’ link in the ‘Selling Online’ section
5. In the section titled ‘Encrypted Website Payments’ select ‘Off’
6. Click ‘Save’

Then try a test payment to see if that has changed anything. If it is already marked as Off, please advise us.


Cliff Meyer

July 24, 2014 at 3:23 pm

Hi Dean,
Sorry for the delayed response, was out of town, but anyway when I checked pay-Pal the ‘Encrypted Website Payments’ was already marked as off.


Lorenzo Orlando Caum

  • Support Staff

July 24, 2014 at 3:48 pm

Hi, I’ve taken a look at your response here:

https://eventespresso.com/topic/sandbox-panel/#post-108161

Are you trying to test PayPal using the sandbox or are you wanting to enable PayPal to accept payments today?

The reason I ask is that a separate sandbox account is needed to test with PayPal.

Other than creating that new account, the fastest way to test would be to disable the sandbox option in Event Espresso and create an event with a low price such as $1. Then copy the event link and go to the event in an alternative web browser.

Then register for the event and complete the purchase. If PayPal is setup correctly, then the IPN will update the payment information in Event Espresso.

Once you are done, you can refund the $1 and set the event to draft or delete it.


Lorenzo


Cliff Meyer

July 24, 2014 at 6:33 pm

Hi Lorenzo,
There are two different issues here, I probably should not have done that. the original problem has been resolved, please close this thread and I will start a new one for the existing issue.
Thanks
Cliff

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