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Sagepay is not working with the latest EE4 update!

Posted: March 13, 2017 at 4:11 pm

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westonemanor

March 13, 2017 at 4:11 pm

Hello,

I was very disappointed to find out that many people couldn’t book events online as there was an error: 3009 The VendorTxCode is missing.

I then had to restore my site to a previous version to get it working again.

Can you please check this issue and push out a fix asap!


Lorenzo Orlando Caum

  • Support Staff

March 13, 2017 at 5:06 pm

Hello,

We haven’t recently changed the way that Sagepay works. I had a look at the error reference and it occurs when a unique transaction ID is not sent:

https://www.sagepay.co.uk/support/error-codes/3009-malformed-vendortxcode-missing

If this was a change in the core plugin, then I would expect many reports of other payment methods also not working.

What version of Event Espresso did you move back to? Is it 4.9.26 from your earlier support post?


Lorenzo

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