Support

Home Forums Event Espresso Premium SagePay and 3D Secure

SagePay and 3D Secure

Posted: September 28, 2015 at 4:10 am

Viewing 8 reply threads


James Miller

September 28, 2015 at 4:10 am

Hi

I’ve implemented the Sagepay payment gateway but I need to use 3D secure. Is this possible?

James


Lorenzo Orlando Caum

  • Support Staff

September 28, 2015 at 10:58 am

Hi James, the SagePay payment method does not support 3d secure at this time.


Lorenzo


James Miller

September 29, 2015 at 4:32 am

Are there any plans to enable it for SagePay? Do any other payment gateways that you have support 3D Secure?

Kind regards

James


Lorenzo Orlando Caum

  • Support Staff

September 29, 2015 at 5:44 am

Hi James, this isn’t currently scheduled and no other payment gateways support 3D secure at this time.


Lorenzo


James Miller

September 30, 2015 at 8:14 am

Well, that’s landed me in a whole lot of trouble with the client! You guys need to write a 3D Secure option into your plug-in. SagePay recommend Elavon for Internet Merchant IDs and they stipulate that 3DS is mandatory for all transactions. So your add-on is useless at the moment. You need to make this crystal clear on your site so others don’t experience the same embarrassing problem with their clients.

I see that Mijireh have SagePay as one of their gateways. Do you know if this would work as an alternative.

James


Lorenzo Orlando Caum

  • Support Staff

September 30, 2015 at 8:29 am

Hi James, sorry for any confusion. If there is a place that we mention that 3D secure is available, then please let us know and we’ll definitely check into it.

I’m not sure if 3d secure if available through the Sagepay option for Mijireh so I’ve sent them a message asking about it. I’ll update this support post once I hear back.

Thanks


Lorenzo


Lorenzo Orlando Caum

  • Support Staff

September 30, 2015 at 8:48 am

Hello again James,

Mijireh does not support 3d secure through Sagepay.


Lorenzo


James Miller

September 30, 2015 at 9:06 am

No, you don’t mention anywhere it won’t work with 3D Secure. That’s my point! You need to mention on your site that it doesn’t support 3D Secure and so won’t work with Elavon – SagePay’s preferred partner for Internet Merchant IDs – or any other Internet merchant ID issuers that insist on 3D Secure payments.

Yes, I’ve also discovered that Mijireh support 3D Secure payments.

What a crazy situation!


Lorenzo Orlando Caum

  • Support Staff

September 30, 2015 at 9:22 am

Hi James, I’ll update our docs to add a note that it isn’t supported.

Thanks


Lorenzo

Viewing 8 reply threads

The support post ‘SagePay and 3D Secure’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso