Support

Home Forums Event Espresso Premium Safari (MAC OSX)

Safari (MAC OSX)

Posted: September 26, 2017 at 2:13 pm

Viewing 3 reply threads


Eleven8s

September 26, 2017 at 2:13 pm

Hello again guys,

I have a slight issue… when I am on Safari (MAC Browser)
1. I select the event
2. Select Qty
3. Proceed to registration
4. Fill out Registration
5. Click on Proceed to Payment – it goes to homepage of my site.
6. Pay
7. Congratulations page with emails sent.

Thanks!


Josh

  • Support Staff

September 26, 2017 at 2:28 pm

Hi there,

Does the above happen if you test the above using a different WP theme?

You can test with a different WP theme as an admin (leaving the theme installed for everyone else) with the theme test drive plugin. We recommend testing with one of the twenty* themes.


Eleven8s

September 26, 2017 at 2:30 pm

OK – I just figured it out… this is good testing for you all!

DISABLE reCaptcha or Captcha and VOILA. I disabled and now it works. WEIRD!

Thank you Josh.


Josh

  • Support Staff

September 26, 2017 at 3:39 pm

If you prefer to use the reCaptcha feature and have it work OK with Safari you might check for a plugin and/or theme conflict:

https://eventespresso.com/wiki/troubleshooting-checklist/

Viewing 3 reply threads

The support post ‘Safari (MAC OSX)’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso