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Retrieving Deleted Registration Form Data

Posted: August 23, 2016 at 4:27 am

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clifford choi

August 23, 2016 at 4:27 am

Hi,

On my website, we gave patrons an option to chose a tshirt size. But as the shirt is now sold out, I deleted the question from “Registration Form”.

Now when I download the Csv, that column of tshirt size is gone. Is there any chance to get that back? I did not back up my site before deleting that question.

Thanks!


Tony

  • Support Staff

August 23, 2016 at 4:35 am

Hi there,

If you go to Event Espresso -> Registration Form -> Questions -> Trash – http://take.ms/zUeYx

Do you see the question you previously deleted listed there?

If so restore the question and then edit that question again, set the question to ‘Admin Only’ within the settings.

That way the question will be assigned to the group but will only show up in the admin, not on the front end.

Now when you export the registrations that question should be included.


clifford choi

August 23, 2016 at 7:21 pm

Saving my life again Tony, it worked flawlessly and thank you so much for also advising on how to do it properly!


Tony

  • Support Staff

August 24, 2016 at 4:36 am

You’re most welcome 🙂

If you have any further problems please do let us know.

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