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NOBTA
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January 20, 2015 at 4:50 pm
HI, Is there a way to retrieve email confirmations that were sent? ee3 nobta.com
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Lorenzo Orlando Caum
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January 21, 2015 at 5:03 am
Hi, Event Espresso includes a resend registration button. However, this is for the registrants/attendee and not the event admin.
Have you searched the All Mail folder in the email account or the trash to see if they were moved there?
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Lorenzo
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NOBTA
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January 21, 2015 at 12:01 pm
Hi, Thanks for the info. After your last reply I went back in and searched again. Well to my surprise or ignorance they were attached to the first group of confirmations that came in. Each email kept attaching to the previous email. I scrolled down and “bam” there they ALL were. I so appreciate your patience with me. 🙂
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Lorenzo Orlando Caum
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January 21, 2015 at 1:09 pm
Hi, thanks for letting us know how you located the registrations. That sounds like a group by conversation option in your email client.
This is what it looks like in Apple Mail: http://cl.ly/image/083H2y0V2I3h
It works by clustering similar emails together. The verbiage may be different in other email clients but it should work in a similar manner.
I’ll also post a link to your other support post to help other members that may run into this issue.
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Lorenzo
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