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Nicki Vasquez
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October 1, 2014 at 5:48 pm
Also, I mock purchased a ticket to see what emails got sent. I got 2 registration notification emails and also 1 payment details email. 3 emails is just overkill. Can I at least just send only one of the registration emails instead of two? Why would it be sending two? What settings do I have to change….
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Dean
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October 2, 2014 at 1:59 am
Hi,
It is sending two registration notifications as one will be going to the Admin and one to the Attendee.
You can in theory combine the attendee registration and payment emails by adding the appropriate tags to the email and then in the Messages Settings tab, drag the unused message type over to the Inactive Message Types box.
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Steve Watts
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October 15, 2014 at 7:33 am
I too have tested the purchase with our PP sandbox. However, the email notification which should go to the Primary Contact Email (in General Settings) is not being sent there. The General Settings (EE4) for the Primary Contact email says “This is where all notifications will go to by default so please make sure it is correct.”. Is there another setting for the email notifications I cannot see? Thanks.
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Lorenzo Orlando Caum
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October 15, 2014 at 9:26 am
Hi!
New registration notifications are sent to the creator of the event. This is usually the event admin (event author). You can change it like so through the messages editor:
http://cl.ly/image/1y2H1F3f0P1h
Here are the shortcode options that are available for the TO field:
[SITE_ADMIN_EMAIL]
[EVENT_AUTHOR_FORMATTED_EMAIL]
[EVENT_AUTHOR_EMAIL]
[CO_FORMATTED_EMAIL]
[CO_EMAIL]
[ESPRESSO_ADMIN_FORMATTED_EMAIL]
[ESPRESSO_ADMIN_EMAIL]
—
Lorenzo
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Steve Watts
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October 15, 2014 at 9:42 am
Thanks Lorenzo.
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