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Justin
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July 24, 2023 at 11:38 am
Hello,
I am able to resend Registration but not resend Ticket notifications from the Actions column in the EE Registrations dashboard page. I am able to click the Display Ticket for Registration button and view the ticket so it appears there is a ticket to send.
Side notes:
I used EE Importer plugin for this event. Ideally I would have liked to send the ticket when I imported them or be able to mass mail them but haven’t found that option.
This is a New Custom message I created.
I have Email Registration Approved, Email Ticket Notice and Html Ticket turned on for Notifications.
https://events.education.ne.gov/events/nde-day/
WordPress Version: 6.2.2
PHP Version: 7.4.33.3
MySQL Version: 5.7.42
Event Espresso Version: 5.0.7.p
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Rio
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July 24, 2023 at 10:02 pm
Hello,
I am able to resend Registration but not resend Ticket notifications from the Actions column in the EE Registrations dashboard page. I am able to click the Display Ticket for Registration button and view the ticket so it appears there is a ticket to send.
–> If you go to Messages, do you see that the message was generated? Are you able to see the error message here. https://app.screencast.com/GO38Wu2IBionn
Side notes:
I used EE Importer plugin for this event. Ideally I would have liked to send the ticket when I imported them or be able to mass mail them but haven’t found that option.
This is a New Custom message I created.
I have Email Registration Approved, Email Ticket Notice and Html Ticket turned on for Notifications.
–>For mass email, you can go to Registration, Select those you want to be able to receive the template you created, then click https://app.screencast.com/6F4Dz1Qn7uHiY
A modal box will appear and asking you which template you want to use to send message.
Let me know if this is what you’re looking for.
thanks.
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