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Reseting the License Key to new URL

Posted: November 21, 2013 at 12:23 pm

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William Saunders

November 21, 2013 at 12:23 pm

I am trying to reset the license key to the new URL and it requires me to pay $10. I have attempted to pay the $10 fee, but it will not fully process. What am I doing wrong?


Garth

  • Support Staff

November 21, 2013 at 12:51 pm

Hi,

How are you today?

We are notified of your request without processing the payment.

I’ve reset your license key. Please remove your license key from the General Settings page of Event Espresso and save the form blank without a license key. Then re-enter your license key again which should enable the new domain and/or one-click upgrades. Let me know if I can do anything else for you.

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