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Claire Kennard
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May 17, 2015 at 4:48 pm
Hi,
I have moved my website from the test domain to the active domain but I accidentally added the support key to the test site before I did it, is there a way I can reset the support key to the live site now?
I can see how to do it through my account page
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Garth
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May 18, 2015 at 11:40 am
Hi,
How are you today?
I’ve reset your license key. Please remove your license key from the General Settings page of Event Espresso and save the form blank without a license key. Then re-enter your license key again which should enable the new domain and/or one-click upgrades. Let me know if I can do anything else for you.
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Claire Kennard
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May 21, 2015 at 12:42 pm
Hi, I’m sorry to be a pain but the licence key is still on the old domain and so its not registering properly still
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Lorenzo Orlando Caum
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May 21, 2015 at 1:02 pm
Hi Claire, please try your new support license key:
https://eventespresso.com/users/globalyachtracing/#account-settings
—
Lorenzo
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