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Reset license key for domain

Posted: October 31, 2014 at 7:29 pm

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Matt Steinman

October 31, 2014 at 7:29 pm

I keep getting “You have the correct Support License Key for Event Espresso but your account only allows for automatic upgrades on one domain” when trying to upgrade. I only have it installed on the domain I have listed in my support license keys.


Tony

  • Support Staff

November 1, 2014 at 4:18 am

Hi Matt,

Your license key has been reset.

Please go to Event Espresso -> General Settings.

Remove the license key (cut) and save the settings, replace the license key (paste) and save the settings once more.

Be sure to check for any white space before/after the key when pasting.


Matt Steinman

November 1, 2014 at 12:10 pm

Great. Thanks Tony.


Tony

  • Support Staff

November 1, 2014 at 12:16 pm

You are most welcome Matt.

I will mark this thread resolved, if you have any further questions feel free to start another thread.

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