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jeremyfoster
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January 28, 2020 at 9:25 am
Hi
How can I reset my license key to a subdomain, which is the root of a multisite? The button on the account page doesn’t work.
Thanks
Jeremy
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Tony
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January 28, 2020 at 9:41 am
Hi Jeremy,
May I ask, what happens when you click on the button on your account page?
I’ve just reset your license key so you can re-assigned it by going to Event Espresso -> General Settings.
Remove the key, save the settings, replace the key (the key remains the same) and save again.
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jeremyfoster
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January 28, 2020 at 10:35 am
Thanks Tony. Nothing happens when I click the button.
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Tony
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January 29, 2020 at 3:08 am
Thank you for letting us know.
I’m sorry for the trouble, we will investigate this further.
I see your key has now been re-assigned if you run into any issues just let us know.
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