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Catherine Desforges
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September 8, 2014 at 8:12 pm
Hello,
Could you please reset the license key on montrealincognito.com? There was a DNS problem with the site, and now the license is not registering as being tied to the correct site.
Thanks!
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Lorenzo Orlando Caum
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September 8, 2014 at 10:18 pm
Hi,
I’ve just reset your Support License Key. In a few minutes, you’ll receive a confirmation to your email address on your Event Espresso account.
If you are using Event Espresso 3, please login to your WordPress admin and locate Event Espresso in the admin menu. Then click on General Settings. Scroll down to the bottom of the page and locate the area for Support License. Now copy the existing key. Then erase the existing key and click on Save Options. After the page refreshes, scroll back down to the Support License area and paste your support license key and click on Save Options.
If you are using Event Espresso 4, please login to your WordPress admin and locate Event Espresso in the admin menu. Then click on General Settings. Copy the existing key which appears at the top of the page. Then erase the existing key and click on Save on the right side of the screen. After the page refreshes, please paste your support license key and click on Save once more.
These steps will refresh your Support License Key for Event Espresso.
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Lorenzo
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