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Requirements Check

Posted: October 4, 2014 at 8:38 am

Viewing 7 reply threads


James Maynard

October 4, 2014 at 8:38 am

Hi there,

I’ve been trying to check that Event Espresso 3 will work with my server, however, every time I install the ‘Requirements Check’ plugin, my whole WordPress site goes down giving this error message on every page:

redacted – loc
Is there something I am doing wrong?

Any help would be great!

Kind Regards,

James


Lorenzo Orlando Caum

  • Support Staff

October 4, 2014 at 3:01 pm

Hi James,

I hid your notes as it contains information about your site. We can still view it on our end.

Could you tell us about your host and hosting plan?


Lorenzo


James Maynard

October 5, 2014 at 3:07 am

Thanks Lorenzo,

I am on a 1&1 Basic Linux hosting plan.
After looking over my hosting plan, all of your requirements seem to fit in with the plan I’m on.

I think this person had the same issue, but I can’t seem to view the post as I don’t have a support licence yet: https://eventespresso.com/topic/activation-of-requirements-check-plugin-generated-error-message-and-warnings/

Any thoughts?


Lorenzo Orlando Caum

  • Support Staff

October 5, 2014 at 8:25 pm

Hi James,

Could you ask your web host to make the following change in your php.ini file?

allow_url_fopen = On


Lorenzo


James Maynard

October 6, 2014 at 2:14 am

Thanks for your help,

They talked me through making the change to the php.ini file.

I changed it by adding ‘allow_url_fopen = On’ so now the overall php.ini file looks like this:

safe_mode = off;
allow_url_fopen = On

..still doesn’t seem to do the trick.

I need a ticketing system within the next few days so I’m just wondering whether to buy EE3 and hope for the best or use a whole different system for now.

What are your thoughts?


Dean

October 6, 2014 at 5:08 am

Hi

Safe_mode – This feature has been DEPRECATED as of PHP 5.3.0 and REMOVED as of PHP 5.4.0. http://php.net/manual/en/features.safe-mode.php

Hopefully you are on at least PHP 5.3.0

“so now the overall php.ini file looks like this:”

Does this mean that your php.ini only contains those two lines?

After changing the allow_url_fopen, do you still get error messages and if so are they the same as you originally posted?


James Maynard

October 6, 2014 at 7:38 am

Hi there,

“Hopefully you are on at least PHP 5.3.0”
– I’m currently running on PHP 5.5 – according to your requirements list, that should be okay?

“Does this mean that your php.ini only contains those two lines?”
– Yes, it seems to only contain these two lines:

safe_mode = off;
allow_url_fopen = On

“do you still get error messages and if so are they the same as you originally posted?”
– Since changing the php.ini settings, the code now looks like this:

Warning: mysql_get_server_info(): No such file or directory in /homepages/17/d530485557/htdocs/clickandbuilds/Mywebsite/wp-content/plugins/espresso-requirements-check/espresso_requirements_check.php on line 39

Warning: mysql_get_server_info(): A link to the server could not be established in /homepages/17/d530485557/htdocs/clickandbuilds/Mywebsite/wp-content/plugins/espresso-requirements-check/espresso_requirements_check.php on line 39

Warning: mysql_get_server_info(): No such file or directory in /homepages/17/d530485557/htdocs/clickandbuilds/Mywebsite/wp-content/plugins/espresso-requirements-check/espresso_requirements_check.php on line 46

Warning: mysql_get_server_info(): A link to the server could not be established in /homepages/17/d530485557/htdocs/clickandbuilds/Mywebsite/wp-content/plugins/espresso-requirements-check/espresso_requirements_check.php on line 46

Settings (general_settings) Error: fetch –

Query: select * from wp_revslider_settings
#0 /homepages/17/d530485557/htdocs/clickandbuilds/Mywebsite/wp-content/plugins/revslider/inc_php/framework/db.class.php(22): UniteFunctionsRev::throwError(‘fetch – …’, -1)
#1 /homepages/17/d530485557/htdocs/clickandbuilds/Mywebsite/wp-content/plugins/revslider/inc_php/framework/db.class.php(36): UniteDBRev->throwError(‘fetch – …’)
#2 /homepages/17/d530485557/htdocs/clickandbuilds/Mywebsite/wp-content/plugins/revslider/inc_php/framework/db.class.php(127): UniteDBRev->checkForErrors(‘fetch’)
#3 /homepages/17/d530485557/htdocs/clickandbuilds/Mywebsite/wp-content/plugins/revslider/inc_php/revslider_params.class.php(42): UniteDBRev->fetch(‘wp_revslider_se…’)
#4 /homepages/17/d530485557/htdocs/clickandbuilds/Mywebsite/wp-content/plugins/revslider/inc_php/revslider_operations.class.php(1072): RevSliderParams->getFieldFromDB(‘general’)
#5 /homepages/17/d530485557/htdocs/clickandbuilds/Mywebsite/wp-content/plugins/revslider/settings/general_settings.php(41): RevOperations::getGeneralSettingsValues()
#6 /homepages/17/d530485557/htdocs/clickandbuilds/Mywebsite/wp-content/plugins/revslider/inc_php/framework/base_admin.class.php(343): require(‘/homepages/17/d…’)
#7 /homepages/17/d530485557/htdocs/clickandbuilds/Mywebsite/wp-content/plugins/revslider/revslider_admin.php(56): UniteBaseAdminClassRev::requireSettings(‘general_setting…’)
#8 /homepages/17/d530485557/htdocs/clickandbuilds/Mywebsite/wp-content/plugins/revslider/revslider_admin.php(39): RevSliderAdmin->init()
#9 /homepages/17/d530485557/htdocs/clickandbuilds/Mywebsite/wp-content/plugins/revslider/revslider.php(86): RevSliderAdmin->__construct(‘/homepages/17/d…’)
#10 /homepages/17/d530485557/htdocs/clickandbuilds/Mywebsite/wp-settings.php(215): include_once(‘/homepages/17/d…’)
#11 /homepages/17/d530485557/htdocs/clickandbuilds/Mywebsite/wp-config.php(100): require_once(‘/homepages/17/d…’)
#12 /homepages/17/d530485557/htdocs/clickandbuilds/Mywebsite/wp-load.php(29): require_once(‘/homepages/17/d…’)
#13 /homepages/17/d530485557/htdocs/clickandbuilds/Mywebsite/wp-admin/admin.php(31): require_once(‘/homepages/17/d…’)
#14 /homepages/17/d530485557/htdocs/clickandbuilds/Mywebsite/wp-admin/plugins.php(10): require_once(‘/homepages/17/d…’)
#15 {main}
Revolution Slider Error:Settings general not found
Warning: Cannot modify header information – headers already sent by (output started at /homepages/17/d530485557/htdocs/clickandbuilds/Mywebsite/wp-content/plugins/espresso-requirements-check/espresso_requirements_check.php:39) in /homepages/17/d530485557/htdocs/clickandbuilds/Mywebsite/wp-includes/pluggable.php on line 1173


Lorenzo Orlando Caum

  • Support Staff

October 6, 2014 at 11:37 am

Hi,

This looks like the issue for the warnings:

http://php.net/manual/en/function.mysql-get-server-info.php

Our requirements plugin will need to be updated. Do you see similar warnings when the EE3 lite plugin is installed?

https://wordpress.org/plugins/event-espresso-free/


Lorenzo

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