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Required Questions for Registration

Posted: December 10, 2013 at 7:42 am

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Josh Gold

December 10, 2013 at 7:42 am

I have created an event with questions to fill out for registration. I have made most of the registration questions required and put text displayed if not completed.. People who register are still able to complete registration without completing all required questions.. Am I missing something besides making the questions required and using the display text if not completed??


Josh

  • Support Staff

December 10, 2013 at 9:13 am

Hi Josh,

Usually when we see the required field validation not working it’s due to a theme or plugin conflict. You can rule these out one by one:
1) A theme conflict. You can rule this out by temporarily switching to the default WordPress theme.
2) A plugin conflict. You can rule this out by temporarily deactivating any other installed WordPress plugins.

If you post a link to the registration page we can usually look in Firebug and narrow it down too.


Josh Gold

December 10, 2013 at 9:58 am

1) I am using a theme that I purchased.. Are you telling me to activate the word press 2013 theme and then switch back to the theme I already have up now? Will I lose any data?

2) Deactivate event espresso and reactivate it? Or deactivate all other plugins that I am running besides event espresso? If you mean deactivate event espresso will i lose the events that are currently running live on my site?


Josh

  • Support Staff

December 10, 2013 at 10:37 am

1) You can use the theme test drive plugin to test out another theme.

2) All plugins except for Event Espresso. When you deactivate Event Espresso you will not lose your events, but you will not be able to view a registration form while Event Espresso is deactivated.

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