We are having an issue with some required information not showing in the attendee list. So far we have not figured out a pattern to the problem. On events where it is occurring, it doesn’t always happen – some attendees have all info, others are missing name. This field is part of the personal/contact information that is required for all events.
Do you have any ideas on what could be causing this and any possible solutions. I know you will probably say to upgrade the plugin, but I would like to leave this as a last resort to avoid any potential loss of information.
This is a known issue that was fixed in a previous version. It is critical that you update to the latest version to prevent data loss.
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