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Jonathan Whitney
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August 4, 2015 at 11:14 am
Hey guys,
We have some events with a lot of questions that also allow multiple registrants at a time. When they don’t fill in a required field and click on “Proceed to Payment Options” it appears to them that nothing happens.
This is because there is no notice near the button, only by the question that was not filled in. Can I recommend a small UI enhancement to add a notice near the button (or scroll to the top of the page and add the notice there) that lets users know there are fields that need to be filled in?
This issue has really impaired registration for one of our programs. Thanks!
J.D.
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Lorenzo Orlando Caum
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August 4, 2015 at 12:42 pm
Hi Jonathan, there is inline validation along with a popup notice with another reminder:
http://cl.ly/image/3X080A0w3s3w
Are you using an up to date version of Event Espresso 4?
https://eventespresso.com/wiki/ee4-changelog/
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Lorenzo
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Jonathan Whitney
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August 4, 2015 at 1:49 pm
I see that now, though earlier today I managed somehow to not get it to show up. Also, when you click on “Proceed to Payment Options” after you’ve canceled the popup notice, it won’t show again.
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Jonathan Whitney
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August 4, 2015 at 1:56 pm
Okay, so if you tab through a required field, it gives the inline notification but will not show the popup reminder when you click to go on. Just a suggestion to have that function fire every time somebody clicks to move on. Would be a nice help.
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Lorenzo Orlando Caum
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August 5, 2015 at 9:31 am
Thanks Jonathan, does this look like what you are referring to?
http://cl.ly/image/0H2z3z2T3o3f
Also, does the inline validation appear?
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Lorenzo
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Jonathan Whitney
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August 10, 2015 at 9:48 am
Lorenzo,
Yes that’s it. The inline validation does work fine, it appears as it’s supposed to. However, when the question that isn’t answered is above the top of the screen, the popup doesn’t appear and our older users haven’t been figuring it out.
J.D.
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Lorenzo Orlando Caum
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August 10, 2015 at 1:53 pm
Thanks for the feedback Jonathan. I created an enhancement ticket for this.
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Lorenzo
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