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Request a License Key Reset (2)

Posted: February 9, 2013 at 9:54 am

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Matthew Elmer

February 9, 2013 at 9:54 am

I have this error at the top of my wordpress login – “You have the correct Site License Key for Event Espresso but your current membership access only allows for automatic upgrades on one domain. Please log into your account to manage your Site License Keys or purchase a support license now.”

When looking in my account it says – Active on: events.therealalliance.com
which is the correct website.

Any suggestions I was going to reset the password but didn’t want to pay $10 for something that appears to be a glitch on event espresso side.

Thanks in advance for the help.

  • This topic was modified 4 years, 8 months ago by Garth.


Jonathan Wilson

February 9, 2013 at 5:45 pm

Hello Matthew,

I have reset your license key. Please remove the key from the field in your settings, save, then reenter the key and save again.

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