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sweetrose500
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October 25, 2017 at 3:46 am
Hi – I have a person who purchased 4 tickets to an event. When this happens, we ask people to enter the names of the other attendees but in this case, the person didn’t – they’re all listed as 1 name.
I’d like to update them to show the correct name, however, when I update one name, it updates all of them. How do I update the ticket names independently?
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Josh
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October 25, 2017 at 7:12 am
You can change the names on the additional tickets by going to the registrations list table (you go to Event Espresso > Events, find the event, then click on the Registrations link). There you’ll see the four tickets listed as:
(1 / 4)
(2 / 4)
(3 / 4)
(4 / 4)
You’ll skip the (1 / 4) registration and go to edit the (2 / 4) registration. There you’ll see a Contact Details box with a Create Contact button. You’ll click on the Create Contact button and update the information into the form there. Then you’ll click the Update button, and repeat for registrations 3 & 4.
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sweetrose500
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October 25, 2017 at 7:48 am
Thanks!
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