Support

July 7, 2023 at 6:15 am

is there an easy way to change the format of the datetime to Day, Month Date, Year?

The format used by the messages system should be the same one set within your site General Settings (Dashboard -> Settings -> General -> Date Format)

Are you getting something different on your messages?

such as [TIME_START], [DATE_START]. I’ve tried those with no success.

What are you trying to do with those specific shortcodes and where are you adding them?

Those would be available within the DATETIME_LIST section, although if you are getting a different format output those shortcodes will likely output the same format.

July 7, 2023 at 7:30 am

It’s definitely not the same format.

Ok, so that’s an issue and something I can investigate.

We’re specifically looking to display it differently within the messages system.

Thats not something we have an option for currently. All of EE’s datetime output should be using the WP Date/Time format set in settings.

July 10, 2023 at 3:28 pm

Hi Katelyn,

We have been troubleshooting the DateTime format issue and believe we have found the cause and fixed it with a change within core.

The change is currently under review before we include it within a release but I can send you a copy of the latest changes to test if you would like? Or if you would like to hold out for the release that’s fine 🙂

July 12, 2023 at 6:28 am

I was hoping there might be an option to test the plugin soon.

Currently, there is an issue I’d like to get fixed in our latest version before sending it out and I’ll let you know as soon as a version is available.

Is there a way to put in the shortcode for the email that’s filled out in our “Billing Information” section of the Registration Form?

Sure, but it depends on where you want it output and how its being requested on the registration form.

For a Primary Registrant answer you can use:

[PRIMARY_REGISTRANT_ANSWER_*]

For recipients you need:

[RECIPIENT_ANSWER_*]

For those shortocdes you pass the ‘Question Text’ of the specific question after the *, it must match exactly so so if your question is ‘Do you like CHeEsE?’ you shortcode would be:

[PRIMARY_REGISTRANT_ANSWER_*Do you like CHeEsE?]

If you link me to the event and add a screenshot of where you want to output the questions I can guide you a little more from there if needed.

July 12, 2023 at 10:25 am

Hmm… ok.

So that’s the Primary Registrant details and you have a mix of both EE system questions (which have their own shortcodes) and custom questions, which use the shortcodes above.

I’ll get back to you on this shortly, its possible, I just want to confirm the best way to do it beforehand so you don’t have to change later.