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removing the pre-populated number of tickets in the event

Posted: August 3, 2016 at 3:46 pm

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Everett Buel

August 3, 2016 at 3:46 pm

Evening,
I have an event with an adult and a child ticket available. When I go to the event on the website the tickets are auto-populated with a one. There may or may not be a child with the adult. I need this to be blank, or zero.

Thanks
Everett


Tony

  • Support Staff

August 4, 2016 at 5:19 am

Hi there,

Can you link us the event so we can view this please?


Lorenzo Orlando Caum

  • Support Staff

August 4, 2016 at 5:22 am

Hi Everett,

That could be set if you are using the minimum and maximum option in the ticket editor which is in the event editor.

If you go to the event in the event editor and then click on the gear icon (advanced options) for the ticket, then is anything set for the minimum?

Or are those ticket options set to to required?


Lorenzo

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