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Removing parts of a transaction

Posted: March 1, 2015 at 12:55 pm

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Austin

March 1, 2015 at 12:55 pm

Because EE4 doesn’t have multiple registration uploads – I am manually adding them in.. however, I have one transaction for 25 tickets, I accidentally put in at 27 tickets (due to the header of the document). Is there a way to remove 2 tickets from a transaction. I put in the total amount paid and it’s showing an amount due..


Lorenzo Orlando Caum

  • Support Staff

March 1, 2015 at 2:48 pm

Hi, the transaction can’t be split up.

You can apply a payment as an adjustment to remove the balance due for those extra tickets.

Another option is to cancel the transaction including any payments and then remove the registrations and permanently delete them.

Then add the correct number manually through the WP dashboard.


Lorenzo


Austin

March 1, 2015 at 8:14 pm

Lorenzo,
Will there be a csv upload option for Registration in ee4 any time soon? I have a couple hundred registrations to add in and really not looking forward to doing it manually.


Dean

March 2, 2015 at 4:49 am

Hi,

It is something we are looking into but I don’t think anything will be released in the near future. Unlike EE3, EE4’s import structure is very complex, and we need to find a way to allow imports without confusing people.

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