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TBWA-Web
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July 27, 2023 at 1:31 pm
How can I remove transaction payments associated with a locked registration?
I’ve followed your guidelines for deleting a locked ticket by removing all payments associated with tickets for the locked ticket type. After deleting a transaction’s payment, I receive this message… An error has occurred:
An invalid Registration object was associated with Registration Payment ID#.
This error message prevents me from trashing and permanently deleting all registrations for that ticket.
Using EE Version 5.0.7.p
This is the only transaction from an earlier event this year that needs to be removed.
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Rio
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July 30, 2023 at 6:16 pm
Can you send all the error message here? and the where do you see the error?
thanks
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TBWA-Web
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July 30, 2023 at 7:18 pm
I resolved the problem. That was 3 days ago.
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Rio
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July 30, 2023 at 9:49 pm
Awesome.. can you tell us, how you’re able to resolve this?
thanks.
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