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Remove and filter specific questions from the email template

Posted: July 11, 2019 at 8:41 am

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pcogsadministrator

July 11, 2019 at 8:41 am

I am looking for a way to make a single question from the Question and Answer section of the recipients email only appear if the user has clicked the checkbox.

See below for question on registration form:
https://snag.gy/UNmXPx.jpg

If it is not chosen, it still shows up in the email.
https://snag.gy/WnYluR.jpg

Also, is it possible to remove a specific question from the Q/A section entirely?
This is the question on the form:
https://snag.gy/MjTF8i.jpg

This is the question on the email template:
https://snag.gy/54Pd0l.jpg

Thanking you.


Josh

  • Support Staff

July 11, 2019 at 8:52 am

Hi,

The [QUESTION_LIST] *: section of the email templates loops through all of the questions and answers and does not have a way to filter out one question.

What you could use instead is the [RECIPIENT_ANSWER_*] shortcode that can go inside the Main Content section. This shortcode will output the answer to one question that you specify by adding the question text after the * in the shortcode. This way you can display only the answers to questions that you want to display.

You could also use the [ANSWER_*] shortcode that can be used within the [ATTENDEE_LIST] *: section of the template. It works the same way.


pcogsadministrator

July 16, 2019 at 7:34 am

Thank you. Can I use the [PRIMARY_RECIPIENT_ANSWER_*] shortcode to get the same question and answers in the admin’s email as well?


Josh

  • Support Staff

July 16, 2019 at 7:57 am

Yes, however it would actually be [PRIMARY_REGISTRANT_ANSWER_*] in the admin email.


pcogsadministrator

July 16, 2019 at 8:10 am

Thanks!

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