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David
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November 9, 2015 at 9:01 am
I am never getting results (empty set) from searches. I click on “View All Registrations” (There are over 3,000), then search the first name of the first result in the list, and get an empty set returned. I have updated this morning to the latest version and no change.
Needless to say, it would save me a huge amount of time if I could get reliable searches to quickly find what event a registrant is referring to when they email me.
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Josh
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November 9, 2015 at 9:35 am
Hi David,
Is your site hosted on Bluehost? If so, can you contact them and inquire about moving your site to a server where they do not enforce a limit on your search queries?
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David
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November 9, 2015 at 1:30 pm
Do you know what setting they need to change on their end? (Bluehost support is asking)
“what PHP setting does it use to make those queries? Like max_execution_time? Max__input_vars?”
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Josh
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November 9, 2015 at 1:59 pm
It’s a MySQL setting that limits the number of joins.
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David
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November 10, 2015 at 1:25 pm
Bluehost is unable (or unwilling) to change mysql settings. Do you know other hosts that don’t have these built-in limits?
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Josh
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November 10, 2015 at 2:29 pm
We’re not aware of any other hosts besides Bluehost that do impose this same limit. That said, shared hosting plans like the one Bluehost offers will typically have more limits than a dedicated or VPS hosting plan.
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