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Registrations & payments disappearing

Posted: September 13, 2017 at 11:54 am

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Ace

September 13, 2017 at 11:54 am

It seems like some of my registrations and transactions are disappearing from the system and I’m not sure exactly why. I’m using EE4 and wp 4.7.5

From what I’ve been told, one out of every 30 or so transactions disappear.

We also had an attendee register for an event after it had been filled and closed.

I’m not sure how to test/diagnose this issue as all my test registrations and transactions go through


Josh

  • Support Staff

    •

September 14, 2017 at 11:24 am

Hi there,

This may be the result of using Godaddy for hosting, in which case theses issues can be avoided by switching to one of the recommended host listed here:

https://eventespresso.com/requirements/
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Support forum for Event Espresso 3 and Event Espresso 4.
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Status: closed

Updated by Josh 7 years ago ago

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