Support

Home Forums Event Espresso Premium Registrations for One Event Not Displaying

Registrations for One Event Not Displaying

Posted: September 25, 2019 at 3:51 pm

Viewing 4 reply threads


Melissa Douglas

September 25, 2019 at 3:51 pm

I have three events running right now. When I go to Event Espresso > Registrations, only registrations for two of the three events are shown. I have to go to Event Espresso > Events > View Registrations to see anything for the third event.

This has never happened before and I’m stumped. Are there settings I need to adjust somewhere?

Using EE 4.10.1.p and WP 5.2.3


Tony

  • Support Staff

September 26, 2019 at 5:10 am

Hi there,

Are you logged in as an admin?

Did you create the event in question with your current account?

Is your current user account set as the author of the event?

(I’m assuming the answer to all of the above is yes based on the fact that you can view the registrations separately, but getting the easier stuff out of the way first)


Melissa Douglas

September 26, 2019 at 9:21 am

Yes to all.

I most likely duplicated the event in question from a similar one we had in the spring.


Josh

  • Support Staff

September 26, 2019 at 9:32 am

I have to go to Event Espresso > Events > View Registrations to see anything for the third event.

That means they’re still displaying, and it may be that they’re just not displaying on the first page of registrations of all events. If you go to page 2 of Event Espresso > Registrations do you see registrations for that other event?


Melissa Douglas

September 26, 2019 at 9:43 am

I modified the event name and now they’re showing up with the rest.

Thanks!

Viewing 4 reply threads

The support post ‘Registrations for One Event Not Displaying’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso