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David Kearns
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November 24, 2014 at 12:18 pm
I have an “admin only” field, and when I export the “Registrations CSV Report” the field shows the initial value that I populated in some (perhaps all) rows where I have changed the value, and doesn’t show the new value.
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Lorenzo Orlando Caum
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November 24, 2014 at 12:28 pm
Hi David,
Did you initially have this field set to one value, and then you later changed it to something new after some registrations were already completed?
If so, could you go to one of the older registrations (before the change) and update the value and then try running the export again?
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Lorenzo
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David Kearns
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November 24, 2014 at 12:33 pm
Actually after the entire registration process was complete, I realized I wanted another piece of data attached to each record, something they wouldn’t specify, but we would. I added the extra question, and the went through and populated all of the registrants with the data. Then I had to alter some of those values (the data is related to accommodations). I cannot remember all values changed, but certainly I see data in the report that was the original value I set, but when I review their registration it’s the value I had updated it to not the value on the report.
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Lorenzo Orlando Caum
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November 24, 2014 at 3:07 pm
Okay, could you let us know the version in use so we can test.
Please, also try updating one of the old registrations and be sure to save. Then get an updated copy of the registrations report.
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Lorenzo
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David Kearns
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November 24, 2014 at 3:13 pm
Oh, sorry, I had tried the updating of a registration, but it didn’t change the Report.
My point was that there was no “old” ones prior to any point, since I had only just added that question.
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Lorenzo Orlando Caum
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November 24, 2014 at 3:37 pm
Hi,
What version are you seeing this on (What version of Event Espresso are you using)?
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Lorenzo
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David Kearns
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November 24, 2014 at 3:43 pm
Version 4.4.5.p
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Lorenzo Orlando Caum
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November 24, 2014 at 4:34 pm
Hi,
I’m having some trouble duplicating this issue. Could you create and share a temporary login through the link below:
https://eventespresso.com/send-login-details/
Please also include the name of the event so we can take a look. We’ll also need to know which registrations this happens with. Otherwise, we’ll spot check a few of them.
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Lorenzo
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