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ABWLS808
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March 11, 2021 at 11:41 am
It seems that the Event Registrations CSV report and even exporting the CSV file does not work.
I am getting this “403 Forbidden access to this resource on this server denied” error.
Any idea how I can resolve this?
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Tony
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March 15, 2021 at 4:20 am
Hi there,
A 403 Error means your server denied access to the directory.
When does the above error show up?
When you click to create a report you should see a progress bar whilst EE generates the CSV file for you, it then redirects you to start the download.
Does the above show before the progress bar is shown or after?
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ABWLS808
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March 15, 2021 at 2:13 pm
It doesn’t show any progress bar. It just redirects me to the page as soon as I click on the link for event registrations CSV report.
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Tony
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March 16, 2021 at 6:27 am
Ok, thank you.
It sounds like your site does not have access/permissions to create files in wp-content/uploads/ or at least wp-content/uploads/espresso/
This could be intentional by your host or incorrect permissions on the directory.
Are you running any security plugins? If so, which one?
One option is to add this to your wp-config.php file:
define( 'EE_USE_OLD_CSV_REPORT_CLASS', true );
That tells Event Espresso to use the ‘old’ export system that does not create temp files in the above directories so should still work on your site. THat will at least allow you to create reports whilst investigating this further.
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