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Registrations are getting into an "approved" status without payment

Posted: July 18, 2022 at 7:15 am

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Robert Johnson

July 18, 2022 at 7:15 am

Over the past few days, 3 Registrations have gone into an “approved” status without payment. Is this a bug in the latest version of Event Espresso? I am running the followins versions:
WordPress Version: 6.0
PHP Version: 7.4.29
MySQL Version: 5.7.26
Event Espresso Version: 4.10.36.p
WordPress Address (URL): https://streetwisecs.com
Site address (URL): https://streetwisecs.com


Tony

  • Support Staff

July 18, 2022 at 9:58 am

Hi there,

Is this happening on a specific event or all?

Is there any caching enabled on the site/server?

Which payment method are you using on the site?

Can you link me to an event I can run a couple of test registration on? Or create a new test event I can use so it doesn’t disturb your current events (set the event to be password protected and post the password here to prevent your visitors from registering onto that event).


Robert Johnson

July 18, 2022 at 1:02 pm

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Robert Johnson

July 18, 2022 at 6:01 pm

This reply has been marked as private.


Tony

  • Support Staff

July 19, 2022 at 9:06 am

How do I check if caching is enabled?

Look in Dashboard -> Plugins to see if there are any caching plugins installed.

Look in your host’s control panel for any caching options.

Which host are you using?

How do I create an event with password protection?

Create a new event and right before you hit publish set the visibility to password-protected: https://monosnap.com/file/4hIpJRuytp1Iwq6j1y7wuEgRS8Xsmq

Input a password in the field that shows when you change the option and update/publish the event.

He said that he thinks the issue is related to the fact that he uses an advertisement blocker that blocks some java script on his browser.

Not likely no, I use adblockers on my browser and also run PiHole across my home network.

Javascript libraries don’t control EE’s line items or registration statuses.

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