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Registration/Checkout page loading halfway down the page on mobile

Posted: March 29, 2016 at 11:57 am

Viewing 6 reply threads


Laurita Winery

March 29, 2016 at 11:57 am

Here’s a demo of what’s happening: https://youtu.be/Aj72IU5Sudw


Lorenzo Orlando Caum

  • Support Staff

March 29, 2016 at 1:28 pm

Hello, try updating the page layout through the page editor in the WP dashboard so that it uses a full width layout which will remove the sidebar from the page.


Lorenzo


Laurita Winery

March 29, 2016 at 2:44 pm

now it’s just reloading the event page and not going to the registration/checkout page at all.


Laurita Winery

March 29, 2016 at 2:49 pm

i know it isn’t connected to the template, but now all events are just cycling.


Josh

  • Support Staff

March 29, 2016 at 4:35 pm

Can you try clearing your browser’s cache/cookies?


Laurita Winery

March 29, 2016 at 6:03 pm

On the desktop it’s working fine, but on the laptop is still acting funky (in both Firefox’s new iPhone app as well as a private browser within Safari).


Josh

  • Support Staff

March 29, 2016 at 7:11 pm

Can you check if this happens with the default theme active? You can test the default theme with the theme test drive plugin.

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