Greg Disch
January 14, 2016 at 8:49 am
I have just upgraded and now when a person registers, the questions page reloads with not information instead of moving to the payment page.
Lorenzo Orlando Caum
January 14, 2016 at 9:10 am
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Hi Greg,
Could you let us know if you migrated from Event Espresso 3 to Event Espresso 4 or if you updated Event Espresso 4?
Also, we may be able to see the errors on the page which would help in troubleshooting.
Could you provide us with a link to an event so we can take a look?
Thanks
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Lorenzo
Greg Disch
January 14, 2016 at 9:15 am
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I upgraded from an earlier version of 4, here is a page that is giving the issue
http://blog.gregdisch.com/2016/01/09/learn-adobe-lightroom-workshop/
Greg Disch
January 14, 2016 at 9:16 am
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http://blog.gregdisch.com/2016/01/09/learn-adobe-lightroom-workshop/
Here is the link
Greg Disch
January 14, 2016 at 9:17 am
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redacted – Event Espresso support team – LOC
Lorenzo Orlando Caum
January 14, 2016 at 9:30 am
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Thanks Greg. I had a look at developer tools and jQuery isn’t loading which is causing various things to fail on your site:
http://cl.ly/3R33381U3R0t
I’m seeing those errors on other pages as well that are not from Event Espresso.
jQuery is can be loaded from the theme or a plugin.
Could you double-check that you are using an up-to-date version of your theme?
If you are up-to-date, then please try this plugin which will attempt to deactivate the current jQuery option and load a current version:
https://wordpress.org/plugins/jquery-updater/
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Lorenzo