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Dena Petty
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April 17, 2014 at 1:32 pm
Continuing from this thread:
https://eventespresso.com/topic/espresso_ticket_selector/
Now, I can’t register anymore. It states
“This registration step could not be completed. Please refresh the page and try again.”
Here’s the link…
http://www.movementtowardafuture.org/579/
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Lorenzo Orlando Caum
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April 17, 2014 at 2:44 pm
Hello,
I followed your link and registered for that event using: eetest eetest
Cancel any existing registrations by clicking on the link below and then try to register again:
http://www.movementtowardafuture.org/registration-cancelled/
—
Lorenzo
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Dena Petty
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April 17, 2014 at 3:16 pm
I deleted the plugin and re-installed it. Its working now. Now I’m trying to test out Authorize.net with debug mode on. Payment is declined, stating “Bill To Company is required.”
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Lorenzo Orlando Caum
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April 17, 2014 at 3:51 pm
Hello, that field isn’t collected by Event Espresso by default so it make be an option set in your Authorizenet account.
Please try the following steps:
1. Log in to your Authorize.net account
2. Go to Account –> Settings –> Payment Form –> Form Field
3. Uncheck the required option for the bill to company.
4. Save your account’s settings
Then try checkout one more time.
—
Lorenzo
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Dena Petty
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April 18, 2014 at 7:58 am
Now it states that the credit card number is invalid. Sorry for all the questions – I’m a newbie when it comes to payment gateways.
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Tony
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April 18, 2014 at 10:17 am
Hi,
The Authorize.net account you are using, is it a Sandbox account or a live account in test mode?
Within the Authorize.net AIM payment method settings (Event Espresso -> Payment Methods) what do you currently have
‘Is this an account on the Authorize.net development server?’
Set to?
I’m assuming this account is a Live account rather than a sandbox account? If so that should be set to No.
‘Do you want to submit a test transaction?’
Should be set to Yes (and it appear to be currently)
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