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Registration Status Not Updating

Posted: February 12, 2015 at 11:50 am

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Matt Maher

February 12, 2015 at 11:50 am

I am having registrations come in, and payments showing up in PayPal but in many cases, the status in Event Espresso is showing as “pending payment” (blue line on left of registrant name) and “abandoned” (yellow cart). I am having to manually change these. Version 4.6.5 with latest WP version. http://www.kcbrewsandbbq.com


Josh

  • Support Staff

    •

February 12, 2015 at 12:35 pm

Hi Matt,

Can you check your PayPal account and make sure you have the Auto Return option activated?
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Updated by Josh 9 years, 10 months ago ago

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