Support

Home › Forums › Event Espresso Premium › Registration Status Not Updating

Registration Status Not Updating

Posted: February 12, 2015 at 11:50 am

Viewing 1 reply thread


Matt Maher

February 12, 2015 at 11:50 am

I am having registrations come in, and payments showing up in PayPal but in many cases, the status in Event Espresso is showing as “pending payment” (blue line on left of registrant name) and “abandoned” (yellow cart). I am having to manually change these. Version 4.6.5 with latest WP version. http://www.kcbrewsandbbq.com


Josh

  • Support Staff

    •

February 12, 2015 at 12:35 pm

Hi Matt,

Can you check your PayPal account and make sure you have the Auto Return option activated?
Viewing 1 reply thread

The support post ‘Registration Status Not Updating’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3 Documentation for Event Espresso 4

Status: closed

Updated by Josh 9 years, 8 months ago ago

Topic Tags

Notifications

This topic is: not resolved
Event Espresso