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aaron@praxiss10.com
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April 4, 2017 at 2:07 pm
Hello,
We do free events and would like to have the ability to allow someone to register tentatively so we can follow up and determine if they are legitimate to attend. Once we confirm we would like to move them to an “apporved” status of some kind. When they are approved we would like them to get a confirmation email from Event Espresso. Is this possible?
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Josh
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April 4, 2017 at 3:13 pm
Hi there,
Yes this is possible. You can set the Event Registration Option > Default Registration Status to Not Approved. Then each registration will require admin approval. You can set the registrations to Approved and send notifications via the Event Espresso > Registrations page.
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aaron@praxiss10.com
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April 5, 2017 at 10:46 am
I made all message types inactive except for Registration Approved. In Default Registration Status changed to Not Approved. But when someone registers they are still getting a confirmation email.
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aaron@praxiss10.com
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April 5, 2017 at 10:47 am
P.S. How do I get notifications of your replies to aaron@praxiss10.com?
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Josh
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April 5, 2017 at 8:20 pm
Did you set the Default Registration Status to Not Approved within the event’s edit page? Screenshot.
With regards to the notifications of forum replies, normally you check the box below that says “Notify me of follow-up replies via email”. If you’re not getting notifcications, there have been some issues with the email service on this site and they’re working on getting those sorted out.
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aaron@praxiss10.com
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April 6, 2017 at 12:43 pm
OK. Will check box. Did not update on each event. Did default global. Will update each event.
I figured out how to customize a couple different emails, but cannot figure out how to send based on trigger and context. Looked at support docs but still confused.
Where do I determine what email goes when and to who?
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aaron@praxiss10.com
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April 6, 2017 at 12:45 pm
.
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Josh
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April 6, 2017 at 12:55 pm
This is the documentation that shows how to work with Message contexts:
https://eventespresso.com/wiki/messages-system-working-with-message-contexts/
So for example you’ll be working with the Not Approved Registration Message type, which has two Recipients: Event Admin and Primary Registrant. The To: field in each of the two templates is what determines where the email is sent to.
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aaron@praxiss10.com
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April 6, 2017 at 1:42 pm
OK. I am WAY confused!! The interface for this plugin is not logical. I need help other than this method. What can be done?
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Josh
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April 6, 2017 at 3:16 pm
May I ask what part of the messages admin isn’t logical? Do you have a specific question that we can answer to help clarify how to set up the messages? For example, are you having trouble with getting the event admin message set up?
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aaron@praxiss10.com
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April 7, 2017 at 5:55 am
I can’t figure that out. Also, what if I want to have multiple admin get notified? Someone put a custom email in somewhere. can’t figure out who or where that goes. I don’t have time to try and read a bunch of documents and tinker with this thing. Minimally you should have videos. Next would be telephone support. Third, and easy way to pay and SPEAK to someone. there are people out here that will PAY to get this done quickly without wasting so much time. I love the product, and appreciate the responsiveness of the support forum, but your interface is overcomplicated in many ways. Technically you guys are genius, but unless you are an html programmer the product is very difficult to use.
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Josh
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April 7, 2017 at 6:51 am
Hi there,
We actually have videos and they’re posted throughout the documentation. Since you mentioned you want to pay someone to get this all done quickly, I can recommend contacting Ben from Cosmik Carrot, he’ll be able to get everything set up for you the way you want for a fee.
If you want to have multiple admins get notified, we recommend setting up an email group where one address forwards to many email accounts, then use the group email address in the To: field.
If you have any specific suggestions on how to simplify the user interface without removing features we’d love to hear them.
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