We are experiencing an issue that looks to be related to the “autofill” settings of the browser. Lately we have had a lot of users complain that they cannot finalize their transaction, thus resulting in a Pending Registration, in the back end of Event Espresso.
Are you able to point us in the right direction to edit the checkout form within Event Espresso, maybe via a hook? Based on our tests, we’d like to edit the form so that Autofill is disabled.
You can try setting an autocomplete=off attribute on each of the form field inputs, which most browsers should respect, but please note some browsers will ignore it.
You can add the above to a functions plugin or into your WordPress theme’s functions.php file.
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