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Registration screen not showing registrations on mobile size

Posted: June 6, 2023 at 11:02 am

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socialsparkmedia

June 6, 2023 at 11:02 am

Events and transactions are showing, but not registrations. I just get a bunch of blank boxes and lock symbols. I tried clicking on one of the boxes, but nothing happens. Here’s a screenshot: https://app.screencast.com/N3rkP1i0OnYtS

I have a staging site, so I deactivated everything but the EE plugins and it still happens. It happens on my desktop if I just squeeze the screen down to it’s narrowest. I’m using Chrome, latest update. It also happens on Firefox.

This is on PaulCalvoSchool.net


socialsparkmedia

June 6, 2023 at 11:02 am

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Tony

  • Support Staff

June 6, 2023 at 1:29 pm

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socialsparkmedia

June 16, 2023 at 10:55 am

Hey Tony,
Well, it took me hours of crazy troubleshooting, and clearing my cache about 50 times, but I figured it out! If you deselect the ID in the Screen Options, it won’t show the records on mobile (>=782px). As long as you include the ID, everything is fine. The same thing happens with the Transactions.

I will include a video in a PM.


socialsparkmedia

June 16, 2023 at 10:56 am

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Tony

  • Support Staff

June 20, 2023 at 5:27 am

Hi there,

Nice sleuthing!

I’ve created a ticket for our developers to investigate this further.

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