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Registration reporting a day ahead

Posted: January 19, 2015 at 6:17 pm

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Laurita Winery

January 19, 2015 at 6:17 pm

Today is the 19th and I see registrations in the report from the 20th. How is that possible?

reports


Lorenzo Orlando Caum

  • Support Staff

    •

January 20, 2015 at 9:36 am

Hi, by default WP uses a UTC time zone setting.

Could you double-check that your site is set to use a timezone for a city or region near you?

—
Lorenzo


Laurita Winery

January 20, 2015 at 2:34 pm

If you’re referring to the Settings > General > Timezone setting, I have it set to New York and it says the correct local time.

general settings


Lorenzo Orlando Caum

  • Support Staff

    •

January 20, 2015 at 3:58 pm

Hi, could you take a look at some of those specific registrations (click through a couple of them from the registrations overview screen) and let us know if there is a mismatch in the timestamp that is shown?

Here is an example in the registration details screen:

http://cl.ly/image/1r2D3P1C162u

—
Lorenzo


Laurita Winery

January 20, 2015 at 4:16 pm

I just went in to the reports area and today I see orders up to and including today, January 20… and nothing beyond. Very strange! I guess I’ll just have to keep an eye on it.


Dean

January 21, 2015 at 5:10 am

Please let us know if the issue re-occurs.
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Updated by Dean 9 years, 10 months ago ago

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